MAKKAH: The Saudi General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque has utilised the latest technologies to enhance services during the Hajj season, aiming to enhance the spiritual experience of pilgrims.
Over 1.2 million pilgrims benefited from the ‘Ask Me’ guidance service during the Hajj season, which helped them navigate the Grand Mosque and locate key religious sites, the Saudi Press Agency (SPA) reported on Wednesday.
The service provided direct routes to help pilgrims identify their current location and desired destination.
Additionally, an interactive digital map for spatial guidance was available to help pilgrims locate various services within the Grand Mosque in multiple languages. These services include guidance offices, wheelchair distribution points, lost and found offices, support centres for lost pilgrims, and healthcare facilities.
