KARACHI: Pakistan plans to launch a “Super App” to deliver government services and enable digital verification of documents, the country’s Information Technology Minister Shaza Fatima Khawaja said, as the country pushes to expand technology adoption across public and private sectors.
Speaking at the Indus AI Week event in Karachi, attended by more than 7,000 students for an AI training entrance test, Khawaja said the initiative will modernise governance and improve citizens’ access to public services.
“In developed countries, citizens can access all government services from a mobile phone,” she said. “We will strive to provide similar facilities in the coming years.”
The app aims to reduce the need for in-person visits to government offices, including the National Database and Registration Authority (NADRA) and the Higher Education Commission (HEC).
Citizens will be able to securely access services through their mobile devices.
National AI Policy and digital IDs
Minister Khawaja highlighted that Pakistan has entered the implementation phase of its first-ever National Artificial Intelligence Policy.
She said the federal government is preparing to launch digital IDs, which will function within the Super App and allow citizens to verify personal data and official documents online.
“This initiative will reduce bureaucratic hurdles, save time, and enhance transparency while enabling citizens to interact with government institutions efficiently,” Khawaja said.
The minister said that under Prime Minister Shehbaz Sharif’s Digital Nation Pakistan vision, the government aims to strengthen digital infrastructure, modernise governance, and attract investment through the Special Investment Facilitation Council (SIFC).
AI investments and youth engagement
Indus AI Week was aimed at positioning Pakistan as a key participant in the global AI ecosystem.
At the opening of the week, Prime Minister Sharif announced plans to invest $1 billion in AI by 2030, including training one million children and offering 1,000 international PhD scholarships.
“These initiatives aim to strengthen national AI infrastructure and make the best use of our human resource,” Khawaja said, urging young Pakistanis to become creators and innovators, rather than just consumers of technology.
Growing technology sector
Pakistan, with a population of 240 million, seeks to become a key participant in the global technology economy.
The country’s ICT exports hit a record $437 million in December 2025, up 23 percent month-on-month and 26 percent year-on-year, according to Khawaja.
The nation has also advanced in artificial intelligence and cloud computing, marked by the launch of Pakistan’s first sovereign AI cloud in November 2025, designed to keep sensitive data domestic and support growth across the digital ecosystem.
