CUPERTINO: Apple has commenced the rollout of compensation for a select group of iPhone users who experienced performance slowdowns on their devices, following a five-year-long narrative of dispute and legal proceedings.
The controversy first came to light five years ago when a group of Apple users claimed that their iPhone 6, iPhone 7, and iPhone SE models were intentionally slowed down by the tech giant. Apple initially maintained its stance, acknowledging the intentional performance reduction but denying any malicious intent.
However, in a turn of events in 2020, Apple chose conciliation and settled for up to $500 million to avoid a potentially costly legal battle, according to a Reuters report.
Recent information from Silicon Valley indicates that Apple has received authorization to begin compensating iPhone users who were dissatisfied with the deliberate device slowdown. Legal advocate Tyson Redenbarger, representing the affected users, estimates potential payouts of approximately $65 per individual, which equates to around Rs 5000 in Indian currency. This development suggests a resolution to the longstanding issue.
In 2016, Apple admitted to intentionally slowing down older iPhones to prevent sudden shutdowns, attributing the decision to technical considerations rather than nefarious motives, as reported by The Verge. Despite Apple’s explanation, a segment of iPhone owners remained unsatisfied and initiated a class-action lawsuit against the company in 2018.
The List of Affected iPhones Included:
iPhone 6
iPhone 6 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
iPhone 7
iPhone 7 Plus
The legal dispute saw Apple initially maintaining its innocence, but the company reversed its stance in 2020, leading to a financial settlement ranging from $310 million to $500 million.
Initially, complainants were expected to receive $25 each, but two iPhone owners sought greater compensation and rejected the initial proposal. This week, they were informed that their appeal for more was denied, signaling Apple’s readiness to proceed with compensating the affected iPhone users.
Eligibility for compensation was contingent on registering grievances through a dedicated website established by Apple. Users who encountered performance-related issues with their iPhones were required to provide their device’s serial number as proof of ownership. Compensation could be received through direct bank deposit or a check sent by mail, highlighting the integration of online methods in payment processes.
